Charlie Card Questions
Where do I get a Charlie Ticket or a Charlie Card?
- Hard plastic Charlie Cards are very convenient. Simply add value then tap the card on the fare box or subway gate. The card itself is free and is now available at Back Bay, South Station, Park Street and at most Upgraded Fare Vending machines at subway lines and the Silver Line. Add value with cash or credit card at the fare machines at all subway stations, or online.
- Learn how seniors can apply for a new, renewal, or replacement Senior CharlieCard online or by appointment.
- CharlieTickets are available at any fare vending machines. See descriptions of CharlieTickets and CharlieCards.
How do I check the cash balance on my CharlieCard or CharlieTicket?
Questions about the CharlieCard or CharlieTicket?
Find out about creating a MyCharlie Account
Call 1-888-844-0355 to speak to CharlieCard Support Service.
Updated August 2023.
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