For those Needham residents who have had a no-cost Mass Save home energy assessment, contractor Next Step Living is a familiar name.  Recently, however, Next Step Living unexpectedly announced that it has ceased business operations as of March 18, 2016.

Mass Save has set up a toll-free number for Next Step Living customers to answer questions and address concerns. Next Step Living customers should call 1-877-315-1941 for assistance in completing a home energy assessment or weatherization work. While Next Step Living has performed home energy assessments and follow-up insulation and weatherization work for Needham residents, there are many such contractors available to perform the assessments and follow-up work.  Next Step Living’s closure does not affect other Mass Save vendors, and the Mass Save program is operating as always.

In addition to calling the telephone number noted above, you can visit the Mass Save website to get started scheduling a home energy assessment:

The Mass Save website explains two options for residents:

  1. Call Mass Save to schedule an energy assessment with a certified energy specialist who will then put them in contact with an insulation provider, or
  2. Choose an “end-to-end” provider who does both energy assessments and follow-up work.
Mass Save Home Energy Assessments: Next Step Living Has Shut Down, But Other Contractors Are Not Affected
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